DynoWeb vs Crazy Egg
Crazy Egg has been reading clicks since before most of this category existed, and it reads them in more ways than anyone — five distinct report types where most tools ship two. The difference is not depth of observation. It is that Crazy Egg is built to show you what happened on any website, and DynoWeb is built to change what happens on a Shopify one.
What each product is actually for
DynoWeb
DynoWeb is conversion rate optimization built for one platform. It reads your storefront as a store — products, variants, cart, checkout, order value — and every insight it surfaces comes attached to a change you can preview and apply, with the revenue delta measured afterwards.
Crazy Egg
Crazy Egg describes itself as a website optimization platform — 'see what's wrong with your website' — running on over 449,000 sites. It pairs five click-report types (Click, Scroll, Confetti, Overlay and List maps) with session recordings, built-in A/B testing, surveys, popup CTAs and error tracking. Confetti alone segments individual clicks by traffic source, OS, UTM and seventeen other dimensions. It installs on WordPress, Shopify, Wix, Squarespace, Magento and more, and it handles pages behind logins, checkout flows and single-page apps.
DynoWeb and Crazy Egg, dimension by dimension
These are descriptions, not scores. Several rows below are places where Crazy Egg does something DynoWeb does not, and they are marked as such.
| Dimension | DynoWeb | Crazy Egg |
|---|---|---|
| What it is built for | DynoWebShopify conversion rate optimization | Crazy EggWebsite optimization on any platform |
| Platform scope | DynoWebShopify only, by design | Crazy EggAny stack — unlimited domains per account |
| Click analysis | DynoWebClick, scroll and rage-click, per template | Crazy EggFive report types incl. Confetti and Overlay |
| Click segmentation | DynoWebBy device, template and cart state | Crazy EggBy source, OS, UTM and 17 more dimensions |
| A/B testing | DynoWebSmartNudge variants, not full page tests | Crazy EggBuilt-in page and element testing |
| Surveys and popups | DynoWebNot a survey tool | Crazy EggSurveys with 50+ templates, plus popup CTAs |
| Commerce data model | DynoWebProducts, variants, cart, checkout, order value | Crazy EggPages, elements and goals you define |
| From insight to change | DynoWebSuggested fix you preview and apply | Crazy EggYou take findings to your own workflow |
| Revenue attribution | DynoWebBefore-and-after delta per applied change | Crazy EggConversion goals, not per-change attribution |
| Team access | DynoWebShopify store roles | Crazy EggUnlimited seats on every plan |
| Developer access | DynoWebCode diffs and MCP access to store data | Crazy EggIntegrations, APIs and Segment |
| Typical owner | DynoWebStore owner or ecommerce lead | Crazy EggMarketing or web team, often across sites |
This comparison reflects each product's publicly stated positioning and our own reading of it. Products change, plans change, and vendors ship. Check each vendor's own site before you decide, and treat anything here that contradicts them as out of date rather than authoritative.
Last reviewed .
Who each tool is genuinely best for
Crazy Egg is the better choice for a real set of teams. If you are one of them, we would rather you knew now than after a trial.
Choose DynoWeb if
- Shopify merchants who want the fix, not another report to interpret
- Stores whose questions are about carts, variants and checkout rather than pages
- Teams that need each change tied back to revenue to justify it
- Anyone who would rather approve a change than brief someone to build it
Choose Crazy Egg if
- Anyone running several sites — unlimited domains on one account is a real advantage DynoWeb does not have
- Teams who want click analysis at Confetti or Overlay granularity, which is genuinely deeper than most of the category
- Merchants who need page-level A/B testing, surveys and popups in one tool rather than three
- Large teams, since seats are unlimited on every plan
- Non-Shopify storefronts, where a commerce-native data model would be dead weight
Moving from Crazy Egg
These two overlap less than the category suggests, so this is often an addition rather than a swap. Crazy Egg's A/B testing, surveys and popups have no DynoWeb equivalent, and if those are doing real work for you, keeping both is the honest answer. Historical snapshots do not transfer between vendors — nothing in this category does — so keep the Crazy Egg account for as long as you need the archive.
- Install DynoWeb from the Shopify App Store and leave Crazy Egg running.
- Give it a full traffic cycle — a week for most stores, two if you run a weekly promo rhythm — so heatmaps have the sessions to be meaningful.
- Compare a template you know well in both. If the two disagree, resolve that before acting on either.
- Keep Crazy Egg for anything that is genuinely a page test, a survey or a popup. DynoWeb does not replace those and the two do not conflict.
- Once DynoWeb's cart and checkout views are answering your commerce questions, decide whether Crazy Egg is still earning its seat or has become an archive.
DynoWeb vs Crazy Egg, answered
Does DynoWeb have A/B testing like Crazy Egg?
Not in the same sense. Crazy Egg has built-in page and element testing; DynoWeb has A/B testing for SmartNudge variants but does not run full page tests. If page-level experimentation is central to how you work, that is a genuine gap and Crazy Egg covers it.
What is a Confetti map and does DynoWeb have one?
Confetti is Crazy Egg's view of individual clicks as colour-coded dots, segmentable by traffic source, OS, UTM and seventeen other dimensions. DynoWeb has no direct equivalent — its heatmaps segment by device, template and cart state instead. For pure click-analysis granularity, Crazy Egg goes deeper.
Which is better for a Shopify store?
Crazy Egg installs on Shopify but treats it as one more website. DynoWeb only runs on Shopify and reads carts, variants and checkout natively, then applies fixes and attributes revenue. If your questions are about commerce, that shape wins; if you also run non-Shopify sites, Crazy Egg covers them all on one account.
Can I use both?
Yes, and it is a reasonable setup. Keep Crazy Egg for page tests, surveys and popups; use DynoWeb for the commerce loop. They do not conflict. The only cost is a second script, worth auditing if storefront speed is tight.
The parts of DynoWeb this comparison touches
Stop guessing. Fix it and see the money.
Install DynoWeb, run it alongside whatever you have now, and compare the two on your own storefront rather than on a table.