Feature — Shopify visitor session recording
Replay Every Visitor Session on Your Shopify Store
Record and replay every visitor session on your Shopify store. Filter by rage clicks, cart abandonment, or device type. Privacy-first, GDPR-safe, and connected to DynoWeb's AI fix suggestions.
- Smart behavior filters
- Privacy-first & GDPR-safe
- Mobile + desktop
- Linked to AI fixes
Watch the session
Every movement, replayed like a video
See exactly how a real shopper navigates your store — cursor paths on desktop, thumb gestures on mobile, scrolling, clicks, and page-to-page flow. A 30-second replay settles more design debates than a week of opinions.
- Mouse and touch movement reconstructed faithfully
- Cart and checkout steps highlighted in the timeline
- Sensitive inputs masked by default for privacy
Smart filters
Find the sessions that matter in seconds
You won’t watch thousands of recordings. Filter by rage clicks, cart abandonment, device, or traffic source and jump straight to the handful of sessions that reveal real friction.
- Behavior filters: rage clicks, dead clicks, abandonment
- Device and traffic-source segmentation
- Sort by duration, pages, or friction signals
Follow the path
See the full journey, not just one page
Each replay sits inside the visitor’s complete journey — landing page to exit. Spot where the flow breaks, where shoppers loop back in confusion, and exactly which step precedes a drop-off.
- Page-to-page flow for every session
- Identify the step before abandonment
- Connect a replay to its heatmap and suggested fix
Smart filters
Watch the right sessions, not all of them
Behavior
Rage & dead clicks
Intent
Cart abandonment
Device
Mobile vs desktop
Source
Traffic channel
Common questions
Session replay feature — frequently asked
What is Shopify visitor session recording?
Session recording captures a real visitor's interaction with your store — movement, clicks, taps, scrolling, and navigation — and lets you replay it like a video. It's the fastest way to understand the why behind your conversion numbers, because you watch the experience exactly as the shopper had it.
Is DynoWeb's session replay privacy-compliant?
Yes. It respects Shopify's Customer Privacy API and consent state and masks sensitive form inputs by default. It reconstructs behavior, not private keystrokes — designed for GDPR and CCPA compliance.
How is the replay feature different from the session replay pillar?
Same capability, different depth. This page covers the feature itself — recording, filtering, and how replays connect to fixes. The broader guide at /shopify-session-replay explains how to use session replay as part of a complete CRO workflow.
Will recording sessions slow my store down?
No. The DynoWeb tracker is under 40 KB and loads asynchronously, so recording adds negligible overhead and your Core Web Vitals are unaffected.
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Try DynoWeb
Watch real sessions. Fix real friction.
Record and replay every visitor session, filter to the ones that reveal friction, and let DynoWeb turn what you see into a prioritised fix.